Senior Software Engineer, Customer Engagement
$160k - $180k
- United States (Remote)
About the Role
Our Customer Engagement team develops the products and features our customers use to build, orchestrate, and evaluate the impact of multi-channel user engagement campaigns. We develop a deep understanding of both our customers’ workflows and the technical details of all the messaging channels we offer to build highly configurable, no-code solutions that help our customers confidently engage the right user, at the right moment, with the right kind of message.
As a Senior Remote Software Engineer, you'll have the autonomy to take ownership of significant projects and make a direct impact on our platform's performance and features. Your expertise will shape the way businesses engage with their users.
The New York and California base salary for this full time position is between $160,000 to $180,000. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.
Collaborate closely with Product Managers, Designers, and fellow engineers to design and implement new full-stack features and functionalities for our Customer Engagement System, using languages such as React/TypeScript, Ruby, Golang and Rust
Actively participate in peer code reviews and Technical Design Spec reviews, providing valuable technical insights to continuously improve our code base
Work together with the team to efficiently resolve production issues and ensure the system scales smoothly to meet the growing demands of our customers.
Conduct data analysis and performance monitoring to identify areas for optimization and enhancement
Stay up-to-date with the latest industry trends and technologies, incorporating new ideas into our engineering processes
6+ years of professional software development experience
Experience building backend frameworks at scale
Experience with Rust and/or Golang, or a strong willingness to learn these two languages quickly
Experience with ScyllaDB
Experience with distributed system event streaming framework such as Apache Kafka
Experience with Docker and Kubernetes
Experience designing RESTful API
About the Company
OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - including readers, fans, players and shoppers - engaged and up to date by delivering 12 billion messages daily.
1 in 5 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Eventbrite, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.
We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate. We offer remote work as the default option in the United States in California, New York, Pennsylvania, Texas, and Utah as well as in the UK and Singapore - with plans to expand the locations we support in the future. We also have offices in San Mateo, CA, New York City, and London, UK. Hiring in Singapore is done in partnership with a local PEO.
OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work.
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